*British Airways never apologised for the assault
British Airways (BA) has fired Joanne Wickenden, a 23-year-old cabin crew attendant, who made racist/hate comments against Nigerians on board a flight from London Heathrow to Abuja.
Kola Olayinka, British Airways Regional Commercial Manager, West Africa, said the female cabin crew was sacked after the airline concluded investigations into the matter.
The airline had launched an investigation following the appearance of a video clip of her on Snapchat making racist remarks about Nigerians.
Olayinka said, “I can confirm that British Airways has finalised its investigations into the video and I can confirm that the cabin crew in question ‘no longer works for British Airways effective today!
We will not tolerate offensive comments about our customers anywhere in the world and will always take the appropriate action,” he said.
Joanne Wickenden, dressed in a British Airways uniform, was heard in the 39-second video making demeaning comments targeted at Nigerian passengers as she was about to fly from London Heathrow to Abuja last Friday night.
Her words: ‘Alright, so all of you are there getting ready for your Friday night, getting in the pre-drinks, you know, as you do.
‘And I’m here, getting ready to go to work, put on a yellow life jacket, point out the exits, hand out chicken or beef, what sort of Friday night is this for me?
‘The upside is I’m going to Nigeria and there’s gonna be bare B**, I’m joking, I’m joking.
‘All the Nigerians are gonna be there like ‘gimme Coca Cola, gimme me beef, why you have no beef left? I want beef.’
‘And I’m just gonna be there like, ‘Sorry sir, we ran out of beef’.
‘All the Nigerians are gonna be there asking for f****** upgrades because they haven’t got enough leg room because their B**s are in their way. Big d**** like this swinging from side to side.’
Atop of it all, the management of the British Airways did not tender any form of apology for the bruised customers.